Complete Kitchens

Design Consultation Booking

Complete Kitchens aims to provide our customers with comprehensive information and the most transparent process at every stage. To ensure that we are the right company for you and that we meet your expectations.

Dear Customer,

Thank you for booking your Comprehensive Design Consultation with Complete Kitchens!

 

What happens next?

We have assigned one of our senior designers who will contact you prior to your consultation to discuss your project and confirm your appointment.

Your designer will then visit your home where he/she will take a detailed brief to gain a full understanding of what you want; discuss your desired style, colours and finishes to perfectly co-ordinate with the rest of your home; and assess any structural needs; discuss appliance and lifestyle requirements and take detailed measurements of your space.

If you have booked your appointment in our showroom, then just bring your measurements, photos and any plans you may have along with you.

The Design Consultation Meeting typically takes 1 to 1.5hrs.

After the meeting, your designer will prepare the Design Concept Drawings and the initial proposal.

Once completed, your designer will set another appointment in our showroom to run through the design and detailed costing while answering design and project related questions.

This follow-up meeting will be set in 1 to 2 weeks’ time and usually takes 1.5 to 2hours.

What drawings will you get in this package?

Our $275 Design package presents great value for the customers. You will receive:

-Black & White 3D perspective of your Design Concept Drawing, not dimensioned;

-Complete Kitchens Proposal including (if applicable) Costings for:

Cabinetry/Benchtop/Accessories/Delivery/Cabinetry & Benchtop Installation/Trade Supervision Fee (If applicable);

Itemised Trades Costings Estimations for:

Demolition and Rubbish Removal/Plumbing/Electrician/Plasterer/Tiler/Basic Carpentry & Complex or other trade works maybe quoted or referred on a case by case basis.

Any plans and elevations created to present your concept drawings remain the property of Complete Kitchens until your contract is signed and deposit paid.

Revisions to the concept drawings and associated costings are done after your contract is signed and deposit paid.

Can I Reschedule?

Yes, if you need to reschedule your appointment date/time, please give us a call on 03 9543 8888 at your earliest convenience so we can accommodate you as best as we can.

Change my mind…

No problem!

If you would like to cancel, we will refund your design fee. Please give us at least 2 days’ notice so we can arrange appointments for other clients.

 

We look forward to assisting you to start your kitchen journey!

 

Your CK Team

*Please note:

[1] Design Fees are fully redeemable when you proceed with your project with us. The fee will be deducted automatically from your quotation.

[2] Design Fees are based on one room only. Additional costs apply to additional rooms. CK will supply one set of re-drawings free of charge if design changes are required. Additional design changes will incur charges at $120 per hour (min.1 hour). All pricesare inclusive of GST.

[3] 3D drawing only will be provided for initial concepts.

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